FREQUENTLY ASKED QUESTIONS


What is your refund and cancellation policy?

        Please click here for a detailed description of our refund and cancellation policy

What is your inclement weather policy?

In the case of inclement weather, we can offer store credit; however, we are unable to issue a refund if the cancellation is not made at least three days prior to the delivery/pickup date.

GENERAL FAQs

Are your cakes made from scratch?

YES our cakes are always fresh and never frozen! We use only the best ingredients, Vahlrona chocolate, pure European butter, and fresh fruit. Even our caramel is homemade!

Do you make gluten-free, dairy-free and other specialty diet-friendly baked goods?

Absolutely! We have a selection of our mini cupcakes  in a gluten-free variety for you to choose from available in the store during store hours. Additionally, the Cupcake Flavor of the Day is available in a gluten-free variety on Tuesdays, Wednesdays, as well as Fridays and Saturdays.

Vegan, eggless and dairy-free varieties of our cakes and cupcakes are available with advanced notice. Please call the bakery directly at 703.942.5538 to place an order.

Contact the bakery for a list of ingredients used in our products.

How tall are your cakes?

Our cakes are 4 and a half to 5 inches high. All of our cakes are 4 layers of cake with 3 layers of buttercream. Need a visual? Visit the “How We Make Our Cakes” Page.

Do you ship your cakes?

Unfortunately, we do not ship our cakes at this time.

Do you offer military discounts?

Yes. We offer a 10% discount on Wedding Cakes ONLY (does not include the delivery fee, sculpted flowers, toppers, cupcakes or sheet cakes) for active military.

HAVE ADDITIONAL QUESTIONS?
READ OUR WEDDING CAKES FAQs
– or-
CONTACT US